Privacy Policy

Privacy Policy

We welcome you to our website and invite you to know these terms before you provide your personal data on it.

1. Introduction:

Privacy and data protection are important to THE COMPANY.

This Privacy Policy contains the practices related to the treatment of personal information of users and customers that may be collected during navigation, when buying a product or contracting a service through the website or in the social networks used by THE COMPANY , as well as the type of data that is collected, the monitoring, use and disclosure of the same.

It also explains where and how we collect your personal information, for what purposes we use it, as well as the rights that the user has over their personal information.

This policy defines our firm commitment to protect your personal information.

2. Identification of the Responsible – who is the Responsible for the Treatment of the data?:

  • COMPANY NAME: GREEN ENVASS S.L. (hereinafter, THE COMPANY).
  • TAX IDENTIFICATION NUMBER (NIF): B73477598
  • REGISTERED ADDRESS: C/ San Pancracio, 8, 30835, Sangonera la Seca, Murcia.
  • PHONE: 968 809 047
  • EMAIL: info@greenvass.es

3. Laws incorporated in this privacy policy

This privacy policy is adapted to current Spanish and European regulations regarding the protection of personal data on the Internet. Specifically, it respects the following rules:

  • Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data (RGPD).
  • Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD).
  • Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE).
  • Other sector regulations: Law 25/2007, of October 18, on the conservation of data related to electronic communications and public communications networks.

4. Principles applied to treatment:

In the processing of your personal data, THE COMPANY will apply the following principles that comply with the requirements of the European Data Protection Regulation (RGPD):

  • Principle of legality, loyalty and transparency:THE COMPANY will always require consent for the processing of personal data, which may be for one or more specific purposes about which THE COMPANY will previously inform the User with absolute transparency.
  • Principle of data minimization: THE COMPANY will request only the data strictly necessary for the purpose or purposes for which it is requested.
  • Principle of limitation of the term of conservation: THE COMPANY will keep the personal data collected for the time strictly necessary for the purpose or purposes of the treatment. THE COMPANY will inform the User of the corresponding conservation period according to the purpose.

In the case of subscriptions, THE COMPANY will periodically review the lists and will eliminate those inactive records for a considerable time.

  • Principle of integrity and confidentiality: the personal data collected will be treated in such a way that its security, confidentiality and integrity is guaranteed.

THE COMPANY takes the necessary precautions to prevent unauthorized access or improper use of its users’ data by third parties.

5. Data categories – What data do we collect and process?:

By simply using or browsing our website, we do not obtain any personal data from users, not even if they allow all cookies on our website. We will only process said data if the user contacts us or requests information in the “Contact” tab or through our email addresses.

THE COMPANY, as responsible for the WEBSITE, informs all users who provide or are going to provide their personal data, that these will be processed by them, in accordance with the provisions of article 30 of the RGPD, in order to carry out the purposes mentioned in the following section, becoming part, more specifically, of the treatment of “web users”.

Only the data strictly necessary to carry out the normal activity of the service will be collected, adjusting in any case to the principle of data minimization, as established in article 5 of the RGPD.

THE COMPANYis directed, in any case, to adults and does not voluntarily collect or maintain any type of personal data of minors. If THE COMPANY becomes aware that the User is a minor, it will proceed to the immediate cancellation of their personal data and their account.

In any case, in the COMPANY we manage the following categories of data:

  • Contact identification data such as: name, email, telephone, etc., collected through the contact form.
  • Metadata of electronic communications: IP, location, etc.
  • Commercial information data.

In the event that the user provides data from third parties, he/she declares to have their consent and undertakes to transfer the information contained in this clause, exempting THE COMPANY from any responsibility in this regard. However, THE COMPANY may carry out verifications to verify this fact, adopting the corresponding due diligence measures, in accordance with data protection regulations.

THE COMPANY, as the person responsible for the processing of personal data, is obliged to maintain professional secrecy with respect to all data collected, as well as to save them, obligations that will subsist even after the end of the user’s relationship with THE COMPANY.

6. Purposes – for what purposes do we process your data?

In compliance with the provisions of the European Regulation 2016/679 General Data Protection and the LOPDGDD, we inform you that we will treat the data you provide us to:

  • Manage the commercial relationship established between THE COMPANY and the user.
  • Provide the services requested by the user.
  • Adapt its services to improve quality for the user.
  • Design new services related to your activity.
  • Send information required by the user, respond to requests and respond to questions, complaints and comments or concerns that may arise in relation to the information included on the web, the services provided through the web, the treatment of your personal data , questions regarding the legal texts included in the web, as well as any other queries that the user may have in this regard.
  • Send commercial and / or promotional information related to the sector of contracted services and added value for end users, unless otherwise indicated or the user opposes or revokes their consent.
  • Carry out statistical studies that allow designing improvements in the services provided.
  • Comply with legally established obligations, as well as verify compliance with contractual obligations.
  • Transfer of data to organizations and authorities, as long as they are required in accordance with legal and regulatory provisions.

The user consents to the processing of their data for the purposes described, without prejudice to their right to revoke said consent through an email to the address: info@greenvass.com, identifying themselves as a user of the WEBSITE and specifying their request. .

Regarding the processing of your data for the purpose of advertising and promotions of our services, you can exercise the voluntary exclusion of said communications in an easy and simple way through the following modalities:

  1. Sending an email to: info@greenvass.es
  2. In each commercial communication you receive, you will have the option to exercise the exclusion by checking the option “Unsubscribe Commercial Communications”.

THE COMPANYundertakes not to use the data obtained for a purpose other than those indicated.

7. Social media data we use

Privacy and data protection is important for THE COMPANY, therefore, this policy describes the use we make of users’ personal data when joining the profile that THE COMPANY has on the different social networks and what we do to keep it safe. .

THE COMPANY has a presence on social networks. If you become a follower on the social networks of THE COMPANY, the processing of personal data will be governed by this section, as well as by those conditions of use, privacy policies and access regulations that belong to the social network that is appropriate in each case. and that you have previously accepted.

You can consult the privacy policies of the main social networks in these links:

Protection of personal data: identification of the Treatment Manager

Users who provide their personal data are informed with the information available through their account and/or user profile on social networks owned by THE COMPANY, that it is responsible for the processing of personal data that is carried out, unless other conditions are expressly reported in a specific treatment.

 

Terms and conditions of use of social networks

The character of THE COMPANY’s social networks is open: we want our followers to share, show and exchange information, opinions and suggestions through them.

And for everything to work properly, we have some terms and conditions of use and participation applicable to all of them (Facebook, Twitter, Instagram, YouTube, LinkedIn, Google +, etc.) that users must comply with:

1) No disrespect will be tolerated. THE COMPANY will not tolerate racism, sexism, homophobia or other forms of speech or contributions that may be interpreted as such. Social networks are to communicate, make friends and have a good time.

2) To share copyrighted information without the author’s permission, the source URL must be added.

3) We recommend not to publish personal data such as postal or electronic address, telephone number, bank details, etc. on any social network belonging to THE COMPANY.

4) If you share content with us, remember that: THE COMPANY reserves the right to delete messages that do not comply with the rules of respect and legality of the content. All offensive or threatening content will be removed, as long as the platform allows it.

Users will refrain from using the social networks of THE COMPANY in the following way or with the following objectives:

  1. For illicit purposes.
  2. To spam.
  3. To introduce, store or disseminate in our social networks, any information or material that is defamatory, insulting, obscene, threatening, xenophobic, incites violence, discrimination based on race, sex, ideology, religion or that in any way violates morality, public order, fundamental rights and public freedoms, honor, privacy or the image of third parties and in general current regulations.
  4. For purposes harmful to the rights and interests of third parties.
  5. In order to harass and/or threaten members of THE COMPANY team or third parties.
  6. In order to obtain or disclose private information of third parties.
  7. In order to publish false or maliciously manipulated news.
  8. In order to promote people, websites, companies, blog networks, products, commercial campaigns, political or ideological campaigns, campaigns that promote mass voting, participation in demonstrations and others.
  9. In order to cause unjustified annoyance to other users and readers.
  10. The User in particular must refrain from carrying out any act contrary to the regulations that regulate the protection of personal data, the market and consumers, Intellectual Property, honor, privacy and the image and good name of persons or entities.

THE COMPANY disclaims responsibility for the breach of these terms and conditions by users and the consequences that may arise from said breach.

  • Purposes for which the data is used in social networks

The information and personal data provided voluntarily by the user through the social networks of THE COMPANY is treated with the purpose of:

  1. Manage, administer and develop the community of online followers, as well as the maintenance of stable and lasting relationships with our followers and, in general, any user interested in the brand.
  2. Send information related to events, activities and promotions of our entity, always through social networks.
  3. Attend to as many requests as are made by users or followers through our entity’s social networks.
  4. Know the opinion and assessment of users and keep them up to date with activities, news, special offers and promotions of THE COMPANY.
  5. In some cases, we may collect additional information for the management of the Newsletter or newsletter in order to carry out commercial communications on a regular basis about news, publications, events and other information related to the activities of THE COMPANY. The foregoing, always with the prior and express consent of the users or followers of the social network.
  6. We will not carry out analysis and preparation of commercial profiles based on the information provided.
  7. The information provided by the user through the social networks of THE COMPANY, including their personal data, may be published, always depending on the services that the user uses, so it may be made publicly available to other third-party users of the social networks. social networks. From the Profile of each social network, the user can configure what information they want to make public in each case, see the permissions that have been granted, delete or deactivate them, such as any third-party application that they no longer want to use.
  8. In no case THE COMPANY will extract data from this social network, unless the user’s consent for it is obtained promptly and expressly.

Outside of these assumptions we will not use your data for purposes other than those indicated above.

In social networks, the user can share texts, photos, videos and other types of information or other and/or content, something that in this case they will do freely, voluntarily and consciously. In doing so, said content will be subject to both this policy and the Privacy Policy, Conditions of Access and Use of the corresponding social network.

The user will be responsible for ensuring that all content published respects current legislation, this policy, the terms and conditions of use and the privacy policy of the Social Network.

The user may only publish personal data, photographs and information or other content whose ownership and property belong to him or for which he has the authorization of third parties.

THE COMPANY shall have the right to remove from this official page unilaterally and without prior communication or authorization from the user any content published by the user when the user infringes or violates current legislation, the rules established in this policy and/or those of social networks.

If you want to stop following us, you just have to click on the option “Stop being a fan” or “stop following”.

* We inform you that when you contact us through Whatsapp, this application can share your data with the social network Facebook.

8. Legitimation – what is the legitimacy for the treatment of your data?

The personal data of users will only be collected to be processed when they are adequate, pertinent, limited and not excessive in relation to the purposes for which they are processed. Thus, its treatment will be limited to those purposes that in each case have been indicated to the Users.

When personal data is collected, the user will be previously informed clearly and unequivocally of the circumstances relating to the processing of their data, in accordance with the data protection requirements in force at any given time.

The processing of web user data by this company is based on the consent of the interested party, both to browse, contact or proceed to register on the website, as well as to request the sending of the newsletter or information corresponding to THE COMPANY, participate in a raffle carried out, and even for the installation of the cookies used in the website, all in accordance with current regulations.

The consents obtained for the aforementioned purposes are independent, so the user may revoke one or more of them without affecting the others.

Finally, the data may be used to comply with the legal obligations applicable to THE COMPANY.

9. Data Retention Period – How long will we keep your data?

The personal data provided to THE COMPANY will be kept while the interested party:

  • do not request its deletion or rectification,
  • do not object to your data being processed or,
  • In those treatments that require your authorization, do not withdraw your consent.

However, THE COMPANY informs that, as a data hosting service provider and by virtue of the provisions of Law 25/2007, of October 18, on the conservation of data related to electronic communications and public communications networks , will keep for a maximum period of 12 months the essential information to identify the origin of the data hosted and the moment in which the provision of the service began.

Notwithstanding the foregoing, and in addition to said deadlines, the data will be kept duly blocked, and may only be used in the framework of a criminal investigation or for the safeguarding of public security, being made available exclusively to judges and courts, the Public Prosecutor or the competent Public Administrations, in particular the data protection authorities, for a period of 3 years to deal with possible claims that may arise due to the use that has been made of them.

10. Recipients and/or Treatment Managers:

Many tools used by this website to manage data are contracted by third parties; in this sense, the data may be accessed by those providers that provide services to THE COMPANY, such as hosting services, marketing tools and content systems or other professionals, when such communication is required by law, or for the execution of the services. hired. When, in the provision of these services, these other companies are going to process data, the law calls them Data Processors.

To provide the services strictly necessary for the development of the activity, this website shares data with the following providers under their corresponding privacy conditions:

  1. Anonymously, to advertising and programming providers to share statistics.
  2. To treatment managers who provide certain services for THE COMPANY (advertising, administrative-accounting, etc.).

THE COMPANY has signed the corresponding treatment order contracts with each of the providers that provide services to THE COMPANY, with the aim of guaranteeing that said providers will treat your data in accordance with the provisions of current legislation.

They may also be transferred to the State Security Forces and Bodies in cases where there is a legal obligation, to banks and financial entities, for the collection of services, as well as to the Public Administrations with competence in the sectors of activity, when This is established by current regulations.

11. Information Security – What security measures do we implement to take care of your data?

In accordance with the provisions of the applicable legislation on data protection, THE COMPANY respects the privacy of users and the secrecy and security of personal data, adopting the legal, technical and organizational and security measures that guarantee the confidentiality, integrity and quality of the information contained therein and that are necessary to prevent the loss, misuse, alteration, unauthorized access and theft of the personal data provided, taking into account the state of the technology, the nature of the data and the risks to which they are exposed.

The personal data provided as a user of this website may be stored in databases, whose ownership corresponds exclusively to THE COMPANY.

In addition, the website uses a secure channel, and the data transmitted is encrypted thanks to the HTTPS protocol, therefore the best security conditions for user confidentiality are guaranteed.

Security measures are also adopted on this website to detect viruses or other attacks. However, you must be aware that the security measures of computer systems on the Internet are not 100% reliable and that, therefore, the absence of viruses or other elements that may cause alterations in computer systems (software) cannot be guaranteed. and hardware) of the user or in their electronic documents and files contained therein.

Despite this, to try to guarantee the security and privacy of users’ personal data, this website has an active security surveillance system that reports each user’s activity and possible breaches in data security. Therefore, in the event of any security incident and, whenever necessary, those potentially affected will be notified immediately about it and will be informed with all the necessary data available.

12.Rights – What are your rights when you provide us with your data and how can you exercise them?

THE COMPANY informs the user of the possibility of exercising the following rights:

  • All users have the right to obtain confirmation on whether THE COMPANY is processing personal data that concerns them or not.
  • Likewise, as an interested party, you have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected. .
  • In certain circumstances, you may request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims.
  • In addition, in certain circumstances and for reasons related to your particular situation, as an interested party you may oppose the processing of your data, before which, THE COMPANY will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
  • Likewise, you can exercise the right to data portability, as well as withdraw the consents provided at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.
  • How can you exercise your data protection rights?:

If you wish to make use of any of these rights, you can write to the address of the COMPANY indicated at the beginning or send a communication to the email info@greenvass.es with the subject “Data protection rights”, and must specify, in any case, which of these rights is requested to be satisfied and, in turn, must be accompanied by a photocopy of the DNI or equivalent identification document. In the event that you act through a representative, legal or voluntary, you must also provide a document that proves the representation and identification document of the same.

To obtain more information on the exercise of these rights and pre-established models or forms, the user can access the official page of the Spanish Agency for Data Protection, through the citizen channel or request the model from THE COMPANY. correspondent.

THE COMPANY undertakes to respond to requests for these rights within one month from receipt of the request, and there may be an extension of up to two months when necessary based on the data and the right requested, always communicating this circumstance to the interested party. within one month of receiving the request.

Finally, we inform you that if you have not obtained satisfaction in the exercise of your rights or the way to exercise them, you can contact the Spanish Agency for Data Protection and other competent public bodies for any claim arising from the processing of your data. personal:

13. Modification of the privacy policy

THE COMPANY may modify this Privacy Policy at any time, the successive versions being published on the Website.

THE COMPANY will review and update the data protection information at least once a year or when there are changes in the legislation or in any of the procedures for the treatment of your personal information, indicating the date of the last update, content and date.

In any case, THE COMPANY will communicate with prior notice the modifications of this policy that affect users so that they can accept them.

This Privacy Policy has been updated for the last time on 01/20/2022

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